Tata Consultancy Services Limited

Oslo

Olga Jakobsen-Gudkova

HRBP

Role: ServiceNow Sales &amp; Solutions Consultant (Solution Architect)
Location: Oslo, Norway
Employment type: Full-time
Experience required: 10&#43;yrs
We&#39;re searching for a capableServiceNow Sales &amp; Solutions Consultant (Solution Architect)with a strong technical background to join our team and drive seamless deliverables. If you have a passion on and the expertise to shape high-impact projects, we&#39;d love to connect with you!
Required Skills &amp; Experience:
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10&#43; years of overall IT experience with 3&#43; years&#39; experience in ServiceNow presales.
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Strong experience designing and implementing solutions on the ServiceNow platform.
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Solid understanding of enterprise service management and digital workflow concepts
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Ability to communicate complex technical solutions in clear business terms to both technical and executive stakeholders.
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Knowledge of ServiceNow Managed Service Provider (MSP) model.
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Experience with ServiceNow AI innovations, Licensing models
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Proven stakeholder management and consultative selling mindset
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ServiceNow certified along with pre-sales accreditations
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Drive successful deal closure through strong solution fit and value articulation.
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Enable scalable, future-ready ServiceNow architectures.
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Build long-term customer trust as a strategic and technical advisor.
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Excellent communication skills, with tenacious mindset
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Good organizational and people skills to communicate with business stakeholders.
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Self-driven, motivated and results orientated.
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Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
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Willingness to travel, as necessary.
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Proficiency in English and Norwegian.
</li></ul>
Key Responsibilities
<ul><li>
Partner with sales and TCS Internal teams to support pre-sales activities, including discovery workshops, offering and solution positioning, and executive-level presentations.
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Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable.
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Design high-level and detailed architectures across ServiceNow modules (e.g., ITSM, ITOM, CSM, HRSD, SecOps)
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Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and TCS teams.
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Provide product demos and support proof of concepts as required.
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Interfacing implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phase.
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Develop and share reusable assets that can be readily applied to new opportunities.
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Lead solution demonstrations, proofs of concept, and technical validations to articulate business value and ROI.
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Ensure proposed solutions align with ServiceNow best practices, reference architectures, and enterprise standards.
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Collaborate with delivery, implementation, and partner teams to ensure continuity from sale to execution.
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Function as a subject matter expert on ServiceNow platform functional capabilities, integrations, and roadmap innovations.
 
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Why Join Our Team?
<ul><li>
Innovative Projects: Work on high-impact projects that drive business insights and transformation.
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Professional Growth: We encourage learning and development, with opportunities to deepen your expertise in cutting-edge data engineering tools and platforms.
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Collaborative Culture: Join a team that values collaboration, innovation, and the power of data.
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