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Bergen

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<p>Join Nordtours as a Travel Development &amp; Operations Specialist and help us grow through inspiring Norway itineraries, strong partnerships and excellent customer service. Full-time, one-year contract, primarily remote within Norway.</p>
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<h2>Hva vi ser etter</h2>
<p>We are looking for someone who takes initiative, enjoys working independently and follows ideas through to results. You combine a passion for travel with commercial awareness and reliable customer service.</p>
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<p>Relevant experience in travel planning, tour operations, travel sales or a similar field.</p>
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<p>Strong organisational skills and attention to detail.</p>
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<p>Confidence preparing itineraries, calculating prices and coordinating bookings.</p>
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<p>A proactive approach to finding customers and developing partnerships.</p>
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<p>Excellent written and spoken English and good knowledge of Norway as a travel destination.</p>
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<p>Confidence using spreadsheets, booking systems and online tools.</p>
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<p>Based in Norway and available for occasional travel, meetings and on-site coordination.</p>
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<p>Willingness to support customer service for our Nordhomes accommodation businesses.</p>
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<p>Norwegian or another Scandinavian language, digital marketing experience and existing travel industry contacts are advantages.</p>
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<h2>Arbeidsoppgaver</h2>
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<p>Develop ready-made and tailor-made Norway itineraries, combining accommodation, transport, meals and activities.</p>
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<p>Build partnerships with international travel agencies and negotiate rates and terms with transport providers, guides, hotels, restaurants and activity operators.</p>
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<p>Handle enquiries, prepare quotations and follow up leads to convert them into bookings.</p>
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<p>Calculate tour prices and margins, coordinate reservations, and organise invoices and payment follow-up.</p>
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<p>Support guests before, during and after their trips, coordinating suppliers and handling changes.</p>
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<p>Proactively identify ways to attract customers and recommend improvements to our website, marketing activities and budget allocation.</p>
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<p>Keep itineraries, booking records and supplier information organised and up to date.</p>
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<p>Support Nordhomes accommodation customer service by answering guest emails, calls and booking questions, in coordination with property teams.</p>
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<h2>Vi tilbyr</h2>
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<p>A full-time position on a one-year contract.</p>
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<p>A primarily remote working arrangement within Norway, with occasional travel and in-person work.</p>
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<p>A varied role combining travel planning, partnerships, sales and customer service.</p>
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<p>The opportunity to contribute ideas and influence Nordtours&#39; growth.</p>
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<p>Opportunities to visit destinations, properties and potential partners.</p>
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<p>Salary by agreement, based on experience and responsibilities.</p>
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Travel Development & Operations Specialist — Nordtours