Bank Norwegian

Fornebu

Kickstart your career in banking and finance -- and help fight financial crime?
We are looking for a German-speaking student for a part-time position (approximately 20--40%). In this role, you will help further develop an important area of expertise within a forward-thinking bank.
About the role:
As a Junior Fraud &amp; Chargeback Officer, you will work with handling disputes on credit cards and savings accounts, fraud checks on new credit applications, and customer correspondence.
You will become part of the NOBA Fraud &amp; Chargeback (NFC) team, joining the German team of 4 employees working daily to protect the bank's customers from financial crime. The team is part of a larger NFC department of 32 employees. We handle fraud cases, disputes, and claims related to credit cards and loans, and work closely with authorities and other banks to stop fraud. With us, you will get the opportunity to actively contribute to safeguarding customers' rights and combating financial crime.
We are looking for someone who:
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Is studying for a bachelor's or master's degree in economics, criminology, or another relevant field, with at least one year of studies remaining
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Has strong analytical skills and can understand financial data and trends
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Communicates well, both in writing and verbally
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Has strong German language skills (at least B1 level), as well as full proficiency in English
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Is structured, solution-oriented, and thrives with varied tasks
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Adapts well to change and collaborates effectively with others
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Is motivated by helping customers and contributing to the fight against financial crime
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We offer:
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Valuable work experience in the banking and finance sector
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Exciting and varied tasks
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An inclusive and development-oriented work environment
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Solid training and support from skilled colleagues
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To thrive and perform well in this role, we believe you need to be...
...structured and goal-oriented, taking ownership of your own tasks. You communicate clearly and build good relationships with both colleagues and customers. You are also analytical and solution-focused, finding practical solutions to challenges. You are flexible and adaptable when work processes and regulations change, and you work independently with initiative to improve tools and methods. In addition, you are results-driven, contribute to the team's development, and help customers in a professional and empathetic manner.
In addition to this, it is important to us that you recognize yourself in our values: we are wholehearted, we collaborate and we take the lead.
Practical information:
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Start: As soon as possible
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Location: Snarøyveien 36, Fornebu
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Form of employment: Part-time approx. 20-40% (1-3 days a week)
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Working hours: Core hours from 09-15
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For this position, we conduct a credit check on the candidate we offer the job to. Employment is contingent upon a satisfactory result
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Have you heard of NOBAVERSE? 
In our NOBAVERSE, we value openness, trust, and diversity. Here, you can influence your own development and have fun along the way to achieving our goals -- all in a workplace that’s a little extra bubbly ! ✨ 
Read more about our employee value proposition on our careers page.
Read more about how our recruitment process works in the FAQ .
We care for your privacy and, with reference to the GDPR, would like to ask you not to include any sensitive personal data in your application, for examples information about ethnic origin, political opinions, religious beliefs or information about your health.
Read more about how we handle your personal data here .
If you have any questions or concerns about the position, please contact the responsible recruiter.
We look forward to receiving your application! 🙏✨

Junior Fraud \& Chargeback Officer (German-speaking student)