Azets Insight

Oslo

Are you an experienced CRM architect who wants to shape how a growing international business uses Salesforce to drive smarter commercial decisions and better customer experiences? We are looking for a Group CRM Solutions Architect to play a central role in defining and evolving our CRM landscape across the group.
Azets is an international advisory group with 9,000 local experts across 190 locations in eight countries, backed by progressive technology. We support more than 100,000 clients with accounting, tax, payroll, audit and advisory services, and we continue to invest in the systems, people and capabilities that help our business move forward with confidence.
As our business grows, so does the need for scalable, well-governed CRM solutions that support commercial teams across markets. In this role, you will lead the design and evolution of our Salesforce architecture, translating business needs into practical, secure and scalable solutions. You will work closely with the Group Head of Growth Operations &amp; Commercial Systems, CRM stakeholders and IT teams to ensure our CRM platform supports both day-to-day execution and long-term strategic goals.
What you will do:
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Own and evolve the Salesforce CRM architecture, including data model, workflows, integrations, user experience and scalability.
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Partner with business and IT stakeholders to turn requirements into clear solution designs.
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Provide architectural guidance to internal teams and external partners.
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Define and oversee CRM integrations with other systems, ensuring reliability and security.
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Support releases, enhancements and continuous improvement across the CRM platform.
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Drive performance, governance and security best practices, ensuring the platform remains efficient, compliant and fit for purpose.
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Monitor Salesforce and CRM developments to improve capability, adoption and business value.
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What we're looking for:
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Experience in architecting CRM solutions, ideally in Salesforce; HubSpot is a plus.
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Hands-on experience with integrations, APIs and connected business platforms.
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Strong understanding of CRM data models, governance and solution design.
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Ability to turn business needs and customer journeys into practical solutions.
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Experience leading or supporting CRM implementation and change in complex organizations.
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Strong communication skills with technical and non-technical stakeholders.
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A pragmatic, collaborative approach with strong problem solving and stakeholder management skills.
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Fluent in English, and preferably also in Norwegian.
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If you don’t meet all the requirements but feel you’re a good fit for the role, we would love to hear from you.
What we offer:
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A positive, collaborative and international working environment that actively cultivates diversity and inclusion in the workplace.
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Flexibility through hybrid working and home office opportunities.
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A broad and varied role in a growing, well-established international business.
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Competitive terms and conditions, including attractive pension and insurance benefits
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Access to our employee benefits portal.
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Extensive learning and development opportunities to support both your professional growth and personal ambitions.
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This position will report to the Group Head of Growth Operations &amp; Commercial Systems.
The role is based in Oslo, or at nearby locations depending on your preference. Some travel should be expected during certain periods. For the right candidate, we are happy to adapt the role and working conditions to individual needs.
Please send us your CV in Norwegian or English. Applications will be reviewed on a rolling basis. Start date as soon as possible.
For questions about the position, please contact Elie Karam, Group Head of Growth Operations &amp; Commercial Systems, on phone: +47 412 92 626.

Experienced CRM Architect ready to shape Salesforce in a growing global business?