Ytri Island Retreat

Træna

Kine Willimsen

Hotelldirektør

<p>Ytri Island Retreat is a high-end destination located in the breathtaking Træna archipelago, far out at sea on the Norwegian coast. With 38 exclusive rooms, a Michelin-ambitious restaurant, sauna facilities, and a private marina, we aim to deliver world-class experiences rooted in nature, authenticity, and the unique atmosphere of the Arctic seascape.</p><p>We are now seeking a warm, professional, and service-minded Guest Relation Agent to join our team. As the first point of contact for our guests, you will play a key role in creating memorable stays through personalized service and attention to detail.</p><h3>Responsibility</h3><p>Welcome guests with genuine warmth and professionalism<br />Assist with check-in/check-out procedures<br />Provide information about the retreat, local experiences, and activities<br />Handle guest requests and resolve issues promptly and efficiently<br />Coordinate with housekeeping, front desk, and other departments to ensure seamless service<br />Maintain accurate guest records and preferences<br />Support at special arrangements and gatherings</p><h3>Qualifications</h3><p>Previous experience in hospitality or customer service preferred<br />Excellent communication skills in English (additional languages are a plus)<br />Familiarity with hotel management systems is an advantage</p><h3>Personal qualities</h3><p>Empathetic and attentive – You listen actively and respond with care<br />Positive and solution-oriented – You see challenges as opportunities<br />Detail-focused – You notice the little things that make a big difference<br />Adaptable and calm under pressure – You thrive in dynamic environments<br />Team player – You collaborate well and contribute to a supportive work culture<br />Discreet and professional – You handle sensitive information with integrity<br />Genuine passion for hospitality – You enjoy making people feel welcome and valued</p><h3>What we offer</h3><p>A unique working environment on a beautiful island retreat<br />Competitive salary and benefits<br />Opportunities for growth and development<br />Staff accommodation may be available<br />A supportive and inclusive team culture</p><p>The expected start date for the position is around March 15, 2026.</p><h3>Kontaktinformasjon</h3><p>Kine Willimsen, Hotelldirektør</p><h3>Arbeidssted</h3><p>Fløholmen 6<br />8770 TRÆNA</p><h3>Nøkkelinformasjon:</h3><p>Arbeidsgiver: Ytri Island retreat AS<br /> <br />Referansenr.: 5024232887<br />Stillingsprosent: 100%<br />Fast<br />Søknadsfrist: 14.11.2025</p>