Volue Technology

Oslo

Our mission is to provide innovative services critical to society, unlocking a cleaner, better and more profitable future. Working towards this goal, Volue has become a leading technology supplier and enabler of the green transition, helping energy companies simplify and optimize everyday operations.
We are now looking for Technical Support Consultant who can help us to continuously improve Volue’s ability to provide value to customers in line with the Volue mission.
As a Technical Support Consultant, you will be part of the first line of expertise for our customers. You will support both:
<ul><li>Volue’s own solutions, developed in-house and used by critical infrastructure providers.</li><li>ESRI’s ArcGIS technology, which underpins many of our products and customer solutions.</li></ul>
What you will be doing to make a difference:
<ul><li>Troubleshooting and resolving issues in ArcGIS Pro, ArcGIS Desktop, and ArcGIS Enterprise.</li><li>Supporting Volue’s GIS-based products that are built on ESRI technology.</li><li>Assisting customers with ESRI geodatabases</li><li>Handling a wide range of issues -- from quick fixes to advanced challenges that may require collaboration with ESRI or partners.</li><li>Ensure high customer satisfaction</li></ul>
What you need to succeed:
<ul><li>Relevant education from college/university or relevant experience in GIS, IT, or related fields.</li><li>Knowledge of ESRI/ArcGIS-technology.</li><li>Experience with databases (e.g., MS SQL Server or Oracle).</li><li>Motivation to learn and ability to quickly acquire new knowledge.</li><li>Being service-oriented and structured</li><li>Strong collaboration skills</li><li>Fluency in English and a Nordic language (Norwegian, Swedish, or Danish)</li></ul>
Who you are:
You are engaged in your tasks and take the initiative to further develop yourself and those you work with. You like to solve challenges, you are solution oriented and curious about new technology. Furthermore, you are passionate about creating great customer experiences. You are a team player who enjoys creating value together with your colleagues.
Reasons to join Volue team and what we offer:
<ul><li>Large degree of influence in shaping &amp; developing the role further</li><li>Great colleagues in one of Europe’s most exciting green tech companies with innovative and international work environment</li><li>Flexible working hours &amp; competitive compensation package</li></ul>
We are looking to hire for Volue office in Trondheim or Oslo.
In Volue, we cherish each employee’s competence, ideas and personality. Let your skills and talent be a part of our team -- and let us leave our mark on the world together!
Company Culture
In Volue, we believe that in order to be a successful company, we need to bring everyone to the table.
We look at diversity as a competitive advantage. A diverse workforce enables better decision-making and creates more value. By inclusion, we refer to the sense of belonging and being part of a community at work. We want the people of Volue to feel welcome, valued and not least encouraged to bring their whole, unique selves to work.
Volue is about people. From staff to client, people are at the center of all our operations, and we always strive for a flat structure where everyone feels included, appreciated and recognized for their individual efforts. Or as we call it "ONE Volue". We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background or religious beliefs.

Join one of the most exciting green tech companies in Europe as Customer Support Consultant!