Tromsø Lapland - Sami Experience

Tromsø

Ludovica

Office Manager

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<p>Do you want to spend your winter in the Arctic, surrounded by reindeer, Northern Lights, and Sami culture? We are looking for two part-time booking assistants to join our office team!</p>
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<h2>Hva vi ser etter</h2>
<p>· Fluent in English (other languages are a bonus)</p>
<p>· Structured work style with the ability to organize tasks efficiently.</p>
<p>· Careful and precise in every detail to avoid errors in booking</p>
<p>· Detailed and reliable, with a focus on meeting deadlines and customer expectations</p>
<p>Experience from customer service, preferably in the hotel or tourism industry, is an advantage but not a requirement. It will also be preferable if you already are Tromsø-</p>
<p>based. If this sounds like the adventure you&#39;ve been looking for, send us your CV, a photo and a short motivation letter to vica&#64;tromsolapland.no</p>
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<h2>Arbeidsoppgaver</h2>
<p>You will join our team of 5 people to ensure we provide our customers with great communication, supporting them through emails, text, calls and in person and helping manage the booking system.</p>
<p>The position is 70% part-time with weekend shifts in our office in Tromsø Centre, from the end of October to March 31st.</p>
<p>Responsibilities:</p>
<p>· Process incoming bookings from business customers via phone, email, and online systems</p>
<p>· Update and maintain booking systems with accurate information</p>
<p>· Handle changes, cancellations and complaints in a professional manner</p>
<p>· Contribute to reporting and follow-up of customer data to optimize service</p>
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<h2>Vi tilbyr</h2>
<p>· A unique Arctic experience in stunning nature</p>
<p>· Training and guidance provided</p>
<p>· International team and customers from all over the world</p>
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