Outdoor Norway

Voss

Himani Gupta

HR Manager

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Adventure starts at OUTDOOR NORWAY—for you and our guests.
Where service meets strategy—your coordination makes it happen.
Support customers, boost sales, and help our team thrive.
#Sommarjobb #Sommarjobbivest #Sommerjobbivest
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<h2>Hva vi ser etter</h2>
Qualifications:
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Strong communication skills---both written and verbal
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Friendly, positive, and customer-focused attitude
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Basic computer skills and familiarity with email and office tools (e.g., Microsoft Office or Google Workspace)
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Ability to stay organized and handle multiple tasks at once
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Willingness to learn CRM systems and sales tools (training provided)
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Good problem-solving and interpersonal skills
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A team player who is also comfortable working independently
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Fluent in Norwegian---additional languages are a plus
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High school diploma or bachelor&#39;s degree in any field (business, marketing, hospitality preferred but not required)
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<h2>Arbeidsoppgaver</h2>
Step into the world of adventure tourism with an**internship at Outdoor Norway!**Gain hands-on experience with a leading operator in Norway&#39;s outdoor industry while contributing to our mission of delivering world-class outdoor experiences. As an intern, you&#39;ll work closely with our dedicated team, supporting daily operations, guest services, marketing initiatives, and event coordination.
This opportunity offers a blend of practical experience and skill development in a fast-paced, adventure-driven environment. You&#39;ll help craft unforgettable experiences for our guests while learning about the inner workings of a dynamic tourism company.
Join us and take the first step toward an exciting career in sustainable adventure tourism!
Key Responsibilities:
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First and foremost, uphold our tour mission; &#34;Create great memories for our guests&#34;
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Customer Experience &amp; Frontline Operations
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Provide outstanding customer service before, during, and after guest experiences, ensuring all client needs are met with professionalism and care.
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Manage front desk operations, respond promptly to emails and phone inquiries, and handle customer queries with a solution-oriented approach. Oversee booking processes, ensuring accuracy and smooth coordination of client programs, schedules, and logistics.
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Address reservation-related issues, handle modifications, and manage conflict resolution to deliver a seamless guest journey.
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Utilize HubSpot to manage customer communications, leads, and success journeys.
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Track and resolve open tickets, ensuring timely follow-up and complete customer lifecycle support.
 
This internship offers:
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A hands-on learning experience in the adventure tourism industry.
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Opportunities to participate in Outdoor Norway&#39;s activities to deepen your understanding and appreciation of the services we provide.
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A supportive and dynamic work environment where your contributions are valued.
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Skill development that will prepare you for a future in tourism, outdoor recreation, or related industries.
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Basic Norwegian language as well as any other additional language skills
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<h2>Vi tilbyr</h2>
What we offer:
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Role designed in collaboration to align with your expertise and experience
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Being part of an international team consisting of driven and motivated colleagues
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Competitive salary
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Continuity and growth opportunities within Outdoor Norway
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A challenging learning environment that offers the autonomy to shape your own position
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Work in Voss, the Heart of Fjord Norway, surrounded by stunning landscapes and endless adventure opportunities.
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Enjoying a lively and inclusive team atmosphere with plenty of laughter and team events
 
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Customer Service & Sales Assistant