Nusfjord Drift

Ramberg

Nusfjord Village &amp; Resort is one of Norway’s most distinctive destinations --- a restored fishing village set within the dramatic landscape of Lofoten.
Rooted in heritage yet forward-looking in ambition, Nusfjord operates as a curated Arctic destination of international standing. Our offering extends beyond accommodation to encompass:
<li>Distinct stays across multiple categories</li>

<li>Elevated dining experiences</li>

<li>Signature seasonal events</li>

<li>Guided outdoor and maritime activities</li>

<li>Cultural programming and retail shaped by craftsmanship and locality</li>
As the destination continues to evolve, structured commercial management and operational precision are essential to sustainable growth.
The Role
The Reservations Manager &amp; Groups &amp; Events Coordinator holds operational responsibility for the resort’s reservations function and plays a key coordinating role across accommodation, dining, activities and events. 
Reporting to the General Manager and forming part of the leadership team, the role ensures structured and commercially sound booking management while safeguarding operational feasibility and system integrity. 
The position combines operational execution with commercial awareness, analytical discipline and strong cross-department coordination.
Key Responsibilities
Reservations &amp; Commercial Discipline
<li>Structured management of all bookings across revenue-generating areas</li>

<li>Safeguarding rate integrity and booking accuracy</li>

<li>Monitoring booking pace, occupancy and ADR patterns</li>

<li>Ensuring disciplined deposit and cancellation routines</li>

<li>Supporting budgeted revenue performance in coordination with the General Manager</li>
Groups &amp; Events
<li>Managing group and event enquiries from initial contact through proposal, contracting and operational coordination</li>

<li>Preparing proposals, contracts and event orders</li>

<li>Coordinating site inspections and FAM trips</li>

<li>Ensuring seamless delivery of group and event experiences</li>
Systems &amp; Technology
<li>Functional responsibility for PMS and booking infrastructure</li>

<li>OTA and distribution channel management</li>

<li>Accurate guest profiling and database development</li>

<li>Structured reporting and forecasting</li>
Professional Profile
<li>Minimum 5 years’ experience within reservations, revenue management, event coordination or operational leadership</li>

<li>Background from boutique, luxury or destination-driven hospitality</li>

<li>Experience working with international high-end guest segments</li>

<li>Strong PMS, OTA and booking system competence</li>

<li>Structured, analytical and commercially aware mindset</li>

<li>High attention to detail and operational precision</li>
Location
Primary workplace: Nusfjord (hybrid between Oslo and Nusfjord possible). Regular on-site presence required unless otherwise agreed.

Lead Reservations \& Events at One of Norway’s Most Distinctive Destinations