Norway's Best Group

Flåm

Join Norway’s Best -- Summer Season 2026
Norway’s Best is one of Norway’s leading tourism companies, driven by our vision: 
Fulfilling dreams -- creating memories.
We are looking for service-minded and motivated employees for our Visitor Center in Flåm for the summer season of 2026.
Located by the harbor and at the end of the world-famous Flåm Railway, the Visitor Center is the main information and sales hub for Norway’s Best activities and products.
Here, you will meet guests from all over the world and play an important role in creating memorable travel experiences through great service and product knowledge.
Working with us means being part of a dynamic, international workplace at the heart of Norway’s Best operations, with varied workdays and a strong focus on teamwork and guest experience.
Available positions
We are currently hiring for the following roles:
Front Desk Team (2 positions)
You will work directly with guests at the counter, providing customer service, sales, and tourist information. This role requires a strong service mindset and the ability to handle busy periods with professionalism and a positive attitude.
Booking Team (4 positions)
You will provide customer service and tourist information from the back office and handle a variety of administrative tasks. This role is well suited for someone who enjoys structure, accuracy, and supporting front-line operations.
Bus Hosts (4 positions)
As a Bus Host, you will actively promote tours and products, guide and support guests, and contribute to increased sales. Your main workplace will be outdoors, being a visible ambassador for Norway’s Best and playing an important role in creating positive and memorable experiences for our guests. This role is well suited for someone who likes taking responsibility while working outdoors. We hook you up with good gear.
About you
Our Visitor Center is a lively and fast-paced workplace, especially during peak season. We believe you will thrive and succeed in this role if you:
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Have a genuine interest in people and in creating excellent guest experiences
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Are able to prioritize tasks, solve problems, and remain calm under pressure
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Enjoy taking responsibility and asking for support when needed
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Are interested in culture and languages, and speak English fluently 
(Additional languages are a strong advantage -- especially Scandinavian languages or Italian)
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Enjoy working with sales and see yourself as a clear and confident communicator
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Hold a valid work permit for employment in Norway
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Additional requirements for the Booking Team
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Previous experience with administrative work
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Good general computer skills
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Solid knowledge of Microsoft tools, especially Excel, Teams, and Outlook
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What we offer
An exciting role in an ambitious and people-focused tourism company. You will join a proud and professional team within one of Norway’s leading travel brands, with opportunities for both personal and professional development.
We value diversity and inclusion and want our employees to feel safe, respected, and encouraged to be themselves at work.
Benefits include:
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Competitive terms and conditions
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Pension and insurance schemes through Nordea Liv and Gjensidige
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Discounts on Norway’s Best products and activities
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The opportunity to live and work in one of Norway’s most scenic destinations
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Practical information
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Work period: April--September 2026
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Working hours: Shift-based work, including evenings and weekends
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Start date: To be agreed individually
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Workplace: Visitor Center, Flåm (Aurland municipality)
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Norway’s Best Group AS (NBG) is a leading Norwegian travel and tourism company, offering some of Norway’s most spectacular nature- and culture-based experiences. Our main operations are located in Flåm and Myrkdalen. With flagship products such as the Flåm Railway and the UNESCO World Heritage site of the Nærøyfjord, Flåm has become one of Norway’s most popular travel destinations. In the powder paradise of Myrkdalen, we have the largest ski resort in Western Norway. In addition, the company operates in Aurland, Lærdal, Geiranger, and Oslo.NBG has a turnover of approximately NOK 850 million, employs more than 500 full-time and part-time staff, and welcomes 1.7 million guests annually. The group owns Myrkdalen Mountain Resort, The Fjords, and 50% of the Flåm Railway. Through its subsidiary Norway’s Best AS, the group owns and operates four hotels, 14 restaurants, two bakeries, as well as the Flåm Railway Museum and Aurland Shoe Factory.
The company also has a large commercial division that markets and sells both our own and other operators’ products to guests from all over the world.At Norway’s Best Group AS, we value nature, the environment, and the local communities in which we operate. By doing our utmost to reduce our environmental impact and support local value creation, we aim to contribute to a forward-looking and sustainable tourism industry. Our employees are the heart of our business, and we strive to create an inclusive and equitable workplace with secure and meaningful jobs.

Looking for seasonal jobs in customer service?