Norrøna Adventure

Oslo

We are looking for a new Adventure Specialist for a temporary position!
Norrøna Adventure, a thriving organization with multiple subsidiaries, is seeking a dedicated and forward-thinking Adventure Specialist to join our company. Norrøna Adventure has a long history of entrepreneurial minds, explorer’s passion and a deep desire to share experiences with other explorers. We design unforgettable adventures that celebrate the beauty of the wild, empowering our customers to explore the great outdoors in style and comfort. Join our team and help us create life-changing moments in some of the world's most stunning environments!
About the position
As an Adventure Specialist at Norrøna Adventure, you will play a pivotal role in shaping our customers' outdoor experiences. You will be responsible for planning unforgettable adventures, guiding participants through stunning landscapes, and ensuring they have the best equipment and support for every step of their journey. Your responsibilities will include managing the logistics and coordination of a diverse portfolio of Norrøna Adventure tours, ensuring seamless execution from start to finish. Additionally, you’ll collaborate with our Customer Experience team, providing exceptional support to customers when needed, ensuring their overall experience exceeds expectations.
Main areas of responsibilites
<ul><li>Adventure Planning: Design and curate a variety of outdoor adventures, for example hiking, skiing, and climbing, tailored to different skill levels and interests</li><li>**Customer Engagement:**Support the Customer Relations team in delivering outstanding customer support by helping clients with trip selections, gear recommendations, and creating personalized itineraries</li><li>Expert Knowledge: Stay informed about safety practices, and local terrain to offer knowledgeable advice and guidance</li><li>Feedback and Improvement: Gather feedback from participants, guides and local partners to continually enhance our adventure offerings and customer experience</li><li>Marketing: Participate on marketing events and/or hold lectures for your tour portfolio</li></ul>
Qualifications
<ul><li>Passion for the outdoors and a deep understanding of adventure activites. Being an experienced traveler is a plus</li><li>Excellent communication and interpersonal skills</li><li>Strong administrative skills, with ability to multitask while maintaining attention to detail</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Fluent in English and a Scandinavian language</li><li>Solid business acumen and commercial understanding of P&amp;L, margins, and efficient operational processes</li></ul>
Why join us?
At Norrøna Adventure, you will be part of a team that values creativity, sustainability, and a shared passion for the outdoors. Opportunities for professional development, and the chance to inspire others to embrace adventure.
Main place of work, our newly renovated premises at Lysaker - Norrøna House.
If you’re ready to turn your passion for adventure into a career, we’d love to hear from you! Submit your resume and a cover letter detailing your relevant experience and why you’re excited about this role.
Application deadline: 27.07. We review applications on an ongoing basis.
Start date: From mid August/beginning of September to mid April 2026.
Please use our application portal, as we do not accept applications sent via email or other channels.

We are looking for a new Adventure Specialist!