Kindly

Oslo

We&#39;re thrilled that you&#39;re considering a career at Kindly! Here&#39;s everything you need to know about this job. &#x1f973;Do you want to lead the next wave of AI-driven customer experiences in Europe? Are you passionate about scaling SaaS platforms and building world-class engineering teams? We’re looking for a Chief Technology Officer (CTO) to join Kindly at a pivotal moment in our growth.As we scale, we need a CTO who can own our long-term technical strategy, elevate our AI and automation capabilities, and lead our outstanding engineering organization. This is a unique opportunity to shape the future of conversational AI across Europe. <h4>About Kindly &#x1f7e2;</h4>Kindly is a tech scale-up company of 70&#43; employees, working out of Oslo, Stockholm, Copenhagen, and Amsterdam! We create AI-agents for businesses, particularly in the B2C sector. We have over 150 incredible clients that include Booking.com, Voi, Tele 2, Boozt Fashion, Kahoot!, TV4, and Norwegian Airlines – just to name a few. Our tech reaches over one million users every month, and we handle thousands of messages every hour.We believe that one of the key factors for success in a job is enjoying your workplace. At Kindly, we all work towards common goals, and everyone wants the best for each other. We want you to have fun at work! That&#39;s why it&#39;s important for us that when we hire new people, they share this philosophy.   <h4>About the role&#x1f44b; </h4>As the CTO at Kindly, you will be part of the Management Team and responsible for all aspects of Kindly’s technology and product architecture. You’ll lead our engineering, DevOps, and AI/ML teams consisting of 20&#43; people in Oslo, while working closely with Product, Sales, and Customer Success to ensure we deliver robust, scalable, and innovative solutions.This is both a strategic and operational role. You&#39;ll drive the technical vision but also explore architecture decisions, security, platform scalability, and team structure. <h4>What you’ll be doing &#x1f4cb; </h4>As a CTO, your job will be to:<ul><li>Define and execute the long-term technology roadmap aligned with business goals</li><li>Lead and scale a distributed team of software engineers, AI specialists, and technical leaders</li><li>Ensure our platform is scalable, secure, and reliable for enterprise customers across Europe while laying the foundation for global growth</li><li>Drive our AI strategy, integrating LLMs and automation into customer-facing use cases</li><li>Collaborate with Product to accelerate feature delivery and innovation</li><li>Own the technical hiring strategy, processes, and team culture</li><li>Represent Kindly’s tech strategy to key customers, partners, investors, and the board</li><li>Stay close to architecture and implementation to ensure technical excellence</li><li>Champion agile practices, continuous delivery, and a strong DevOps mindset</li><li>Evolve Kindly into a fully agentic platform, using technologies like MCP, ML, and LLMs</li></ul> <h4>Who you are &#x1f3cc;️</h4><ul><li>You have led engineering or product teams in a scaling B2B SaaS company</li><li>Strong technical background—ideally hands-on at some point—with experience in building cloud-native, API-first platforms</li><li>Experience working with AI/ML or LLM-driven products is a big plus</li><li>You’ve scaled systems, teams, and infrastructure to meet enterprise-grade reliability and security</li><li>Collaborative and pragmatic—you balance product velocity with long-term architecture</li><li>You lead with empathy and clarity, and are comfortable coaching teams through growth and change</li><li>You’re comfortable in an international environment and fluent in English</li><li>Bonus: You have experience with and enjoy public speaking</li></ul> <h4>The Kindly perks &#x1f6cd;️</h4><ul><li>Kindly offer a pleasant, inclusive, and creative workplace. We give our team both responsibility and trust, along with the opportunity to shape their own working day</li><li>Large degree of professional freedom</li><li>Recognition of hard work and direct influence on our products</li><li>Modern office, situated near Oslo Central Station</li><li>Option to buy stocks at a discount</li><li>Modern gym with everything you need to get a sweat in</li><li>Subsidized employee restaurant with delicious food</li><li>Competitive salary and conditions</li><li>All the necessary hardware to thrive in the role</li><li>2-day bi-monthly Hackathon during work hours</li><li>Personal development hours during work hours (10 hours /month)</li></ul> That&#39;s it for now. There is more to tell, but let&#39;s do that if you find this interesting &#x1f91e;