Gsfleet

Stokke

We are looking for a Junior Service Specialist for GSFleet office in Sandefjord, Norway.
We serve B2B customers in support and maintenance tasks related to GSFleet's own fleet systems. Your daily tasks include for example on-call duty during office hours, receiving and solving technical work requests from customers. In addition to these, your tasks will include the technical management of sensors, sending devices to customers, managing device returns and storage. Work requests are directed to you through the Netsuite ERP system, and communication is mainly done by email and phone.
Work requests are most often related to solving a technical problem faced by the customer. You will have several work requests in progress while you receive new ones. If necessary, work requests can also be directed internationally to the back office or towards RnD. Some of the work requests require more long-term work together with the team, product developers and the customer.
The position also includes possibility to grow, based on previous experience and/or according to development:
· more comprehensive responsibility for serving designated customers
· planning and coordinating deployment projects
· planning and holding customer tailored trainings
· participation in regular customer meetings
· design and optimization of technical customer solutions
Why you?
You are interested in adopting technical competence/skills related to different systems and can take a stand on technical issues if necessary. You are social and direct in your communication, you enjoy working with customers, colleagues and partners and solving problems. You know how to prioritize and stay calm even in more urgent situations.
You are a strongly service-minded, active and efficient problem solver and willing to develop in your role. You want to take responsibility for your tasks independently and be involved in developing our operations, but you are also a team player in international team, where communication is done in English.
· You are fluent in Norwegian and English - reading &amp; speaking &amp; writing
· You have basic IT knowledge and skills
· You are quick to learn and absorb new knowledge and skills
· You might have few years of experience in technical customer service
· You work fluently orally and in writing in Norwegian and English
· Experience of working with any fleet system is considered an advantage
· Experience of working with the NetSuite ERP system is considered an advantage
We offer a comfortable and relaxed work community, support for work, modern tools and competitive benefits. The multinational group with cross border teams, combined with the entrepreneurial drive of the GSFleet family, creates a unique environment and great career opportunities. We also promise that with us you will develop and grow towards your professional dreams!
The position is permanent. The work takes place mainly at our Sandefjord office, but you must also be prepared to work at customers' sites.
How to apply?
Send your free-form applicationin English with salary expectation, CV and date when you would be available to begin the work to <a rel="nofollow" href="mailto:recruitment@gsfleet.io">recruitment@gsfleet.io</a> with Subject: Junior Service Specialist no later than 09.01.2026.

Technical Support -- Junior Service Specialist