Fortica

Oslo

We are aconstruction company specializing in data center fit-outs , committed to excellence in every project we deliver. As our operations expand and we take in more projects, we are looking for service-minded and organized individuals to support our on-site hotel administration in the camp near the construction site 20 minutes from Narvik city-centre.
If you are passionate about hospitality, enjoy working in a dynamic environment, can work independently and take pride in creating a welcoming atmosphere for our team and subcontractors --- we’d love to have you on board!
Are you our new colleague?
• You will greet and welcome guests professionally, ensuring a positive first impression that enhances the overall guest experience and upholds our hotel's reputation.
• You will efficiently handle guest check-in and check-out procedures, ensuring key preparations for arrivals to enhance guest satisfaction.
• Manage reservations, modifications, cancellations, and maintain accurate booking records.
• Respond promptly to guest inquiries, requests, and concerns, providing information about hotel facilities and services.
• Coordinate with housekeeping, maintenance, and other departments to ensure
guest needs are met promptly and effectively.
• Handle phone calls, emails, and other communication channels, ensuring clear and courteous communication.
• You will inform guests about the camp rules, ensuring they have a safe and enjoyable stay.
• Maintain the reception area in a neat, welcoming condition and ensure all booking and guest data are accurately recorded. Information provided from the
subcontractors.
• Process daily reports for housekeeping and kitchen canteen staff.
• Print our daily report of guest in house to security personnel and office manager on site.
• Support administrative tasks, including preparing reports, managing guest records, and updating reservation systems.
• Conduct daily and weekly inspections across all facilities, including waste
management, storage, rooms, common areas, and gym facilities.
• Implement standardized checklists for janitorial staff shifts to maintain consistent
cleaning and maintenance standards.
• You will control canteen access to ensure it remains exclusive to Hotel Camp residents, maintaining security and exclusivity.
• Address operational issues promptly, assign tasks effectively to team members, and ensure smooth workflow
Qualifications:
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Strong communication and organizational skills.
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Ability to work independently and handle multiple tasks simultaneously.
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Good computer skills (MS Office; experience with booking systems is a plus).
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Fluent in English and Norwegian--- additional languages are a plus.
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A driving licence.
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A positive, service-oriented attitude and a proactive approach to problem-solving.
Previous experience in hotel reception, facility administration, or hospitality is an advantage.
We will provide you with all necessary work equipment, including a laptop and mobile phone , as well as a full onboarding program to ensure a smooth start in your new role.
You will be working on a rotation schedule , which will likely be either 3:1 or 2:2 (weeks on/off). We can provide accomodation in Narvik and service car during your rotation schedule.
It is a project based contract for 11 months.
Work start: as soon as possible.
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Booking Administrator for the project in Narvik