Ecoonline

Oslo

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<h2 class="navds-heading navds-heading--medium navds-typo--spacing">Hva vi ser etter</h2>
<strong>What we're looking for:</strong>
<ul><li>
<p>2+ years of experience in similar role in a SaaS environment.</p>
</li><li>
<p>Strong Key Account Management experience within a SaaS business (2+ years).</p>
</li><li>
<p>Support in the Consultative solution selling experience, through proper understanding of needs and qualification of opportunities for revenue team.</p>
</li><li>
<p>Highly competent with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, O365, Salesforce CRM).</p>
</li><li>
<p>Excellent influencing abilities/people management skills.</p>
</li><li>
<p>All experience and education considered. Proven track record in similar role.</p>
</li><li>
<p>Proven ability to build and develop interpersonal relationships externally and internally.</p>
</li></ul>
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<h2 class="navds-heading navds-heading--medium navds-typo--spacing">Arbeidsoppgaver</h2>
<strong>Key Responsibilities:</strong>
<ul><li>
<p>Manage a portfolio of key accounts, ensuring contract renewals, resolving escalations, and delivering regular client review meetings.</p>
</li><li>
<p>Build strategic account plans to drive value, strengthen relationships, and identify growth opportunities through upsell and cross-sell initiatives.</p>
</li><li>
<p>Collaborate cross-functionally with Sales, Product, and other teams to support customer success, improve Net Revenue Retention (NRR), and shape the go-to-market approach.</p>
</li><li>
<p>Maintain awareness of market trends, including competitor and regulatory activity, to help identify risks and opportunities.</p>
</li><li>
<p>Contribute to product development planning and support broader team objectives as needed.</p>
</li></ul>
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<h2 class="navds-heading navds-heading--medium navds-typo--spacing">Vi tilbyr</h2>
<strong>Our Benefits:</strong>
<p>We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.</p>
<li>🌴 Generous Paid Time Off</li>

<li>🍼 Extended Parental Leave</li>

<li>❤️‍🩹 Robust Health Coverage</li>

<li>💡 Accelerated Learning Paths</li>

<li>🧘‍♂️Team Wellness Initiatives</li>

<li>📆 Company-wide Events</li>

<li>🌎 Employee Resource Groups</li>

<li>⭐️ Recognition awards</li>
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Customer Success Manager