Cyviz

Oslo

Role Purpose
The Solution Architect will act as a technical authority for Cyviz Core Technology (CCT) and Management &amp; Monitoring (M&amp;M) platforms, supporting partners across Europe. This role ensures successful design, deployment, and lifecycle management of Cyviz solutions, with a strong emphasis on network architecture and integration.
Key Responsibilities
<ul><li>Partner Enablement &amp; Support</li><li>
<ul><li>Serve as the primary technical contact for European partners, providing guidance on solution design, installation, and troubleshooting.</li><li>Deliver training sessions and workshops on Cyviz technologies, including Easy Server, Easy Controller, and M&amp;M capabilities.</li></ul>
</li><li>Solution Architecture</li><li>
<ul><li>Design scalable, secure architectures for command-and-control and collaboration environments.</li><li>Ensure compliance with Cyviz standards for security, encryption, and interoperability with third-party systems (Cisco, MS Teams, KVM matrices).</li></ul>
</li><li>Management &amp; Monitoring (M&amp;M)</li><li>
<ul><li>Implement and optimise remote monitoring, proactive maintenance, and analytics workflows.</li><li>Define operational processes for configuration backup, recovery, and lifecycle management.</li></ul>
</li><li>Network Architecture</li><li>
<ul><li>Design robust AVoIP network topologies, routing matrices, and segregation strategies for mission-critical environments.</li><li>Collaborate with IT teams to integrate Cyviz solutions into enterprise networks, ensuring performance and security.</li></ul>
</li><li>Technical Leadership</li><li>
<ul><li>Provide pre-sales and post-sales technical support to partners.</li><li>Contribute to documentation, best practices, and solution templates for partner use.</li></ul>
</li></ul>
Required Skills &amp; Qualifications
<ul><li>Proven experience in designing and deploying enterprise collaboration or command-and-control solutions.</li><li>Strong knowledge of IP networking, VLANs, QoS, multicast, and security protocols.</li><li>Familiarity with AVoIP technologies and video processing hardware/software.</li><li>Hands-on experience with system integration, remote monitoring tools, and network management platforms.</li><li>Excellent communication and presentation skills for partner engagement and training.</li><li>Ability to travel across Europe as required.</li></ul>
Preferred Experience
<ul><li>Exposure to Cyviz Easy Platform or similar technologies.</li><li>Understanding of compliance standards (e.g., VESA, encryption requirements).</li><li>Experience in mission-critical environments (defence, energy, or large-scale corporate spaces).</li></ul>
Key Performance Indicators (KPIs)
<ul><li>Successful partner onboarding and enablement.</li><li>Timely delivery of solution designs and technical support.</li><li>High partner satisfaction scores.</li><li>Reduction in support escalations through proactive training and documentation.</li></ul>
Benefits
<ul><li>Competitive salary and performance-based bonus.</li><li>Travel opportunities across Europe.</li><li>Professional development and certification programmes.</li><li>Inclusive and innovative work environment.</li></ul>

Solution Architect -- Cyviz Core Solutions