Alshemal Norway Koussa

Tromsø

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Bli med på vårt arktiske team!
Alshemal Norway søker en sesongbasert turoperasjonsassistent og guide i Tromsø for vinteren 2025/2026. Bli en del av nordlysopplevelser i små grupper og møt gjester fra hele verden.
Arabisk, engelsk, Tyrkisk og kurdiske er viktig
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<h2>Hva vi ser etter</h2>
Who we are looking for
We are seeking a flexible and service-minded team member with strong language and cultural skills. You must have confident in Arabic and English. Knowledge of Turkish and Kurdish is a strong advantage.
You should enjoy working with people from different cultures, be comfortable with PC/booking systems, and be willing to work evenings and nights during the Northern Lights season. Previous experience in tourism, hospitality, or customer service is a plus.
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<h2>Arbeidsoppgaver</h2>
Seasonal Tour Operations Assistant &amp; Guide -- Tromsø
Employer: Alshemal Norway Koussa
Location: Tromsø, Norway
Application deadline: Snarest
Employment type: Seasonal engagement (Winter 2025/2026)
About Us
Alshemal Norway is a premium Arctic adventure company based in Tromsø, specializing in small-group Northern Lights chases and Arctic experiences. We combine comfort, storytelling, and sustainability for travelers from around the world.
We Offer
• Full-time seasonal position (November 2025 -- April 2026)
• Training in our booking &amp; reservation systems
• Opportunity to work directly with international guests in Tromsø
• Multilingual, dynamic work environment
• Competitive seasonal pay according to Norwegian standards
Main Tasks
• Assist in daily tour operations and guest handling
• Provide translation and cultural mediation (Arabic mother tongue, knowledge of Turkish and Arabic culture is highly valued)
• Support with online bookings, reservations, and modifications
• Join tours as operations assistant, including evening and night shifts for Northern Lights chases
• Customer relations and coordination between guides and guests
• General office and PC-based administrative work
Qualifications
•Good Arabic good command of English; knowledge of Kurdish and Turkish is a strong advantage
• Familiarity with Turkish and Arabic culture in addition to language skills
• Ability to use PC and online booking platforms -- practical knowledge can be demonstrated through an online meeting/examination
• Prior work experience in customer relations, tourism, hospitality, or international trade is considered an advantage
• Flexible, service-minded, and able to work evenings/nights in winter conditions
• No driver&#39;s license required -- work is based in Tromsø city with tours departing from central locations
Personal Characteristics
• Culturally aware and comfortable working with diverse groups
• Professional communication skills and guest-first attitude
• Enthusiastic, reliable, and adaptable during high-season operations
About the Position
This is a seasonal full-time role suited for someone with strong Arabic language and cultural knowledge, combined with guest-handling and practical PC/booking skills. The work period is winter 2025/2026.
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<h2>Vi tilbyr</h2>
Jobbe heltid fra november 2025 til april 2026
Få opplæring i booking- og reservasjons­systemer
Delta på nordlysjakter i små grupper med høy komfort
Få verdifull erfaring med internasjonale gjester og kulturer
Jobbe i et flerspråklig, dynamisk miljø med konkurransedyktig sesonglønn
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Bli med på vårt arktiske team! Sesongstilling som assistent og guide